Tony Ojeda


Professional Summary

Accomplished data and AI executive with over 20 years of experience in data science and analytics, including over a decade leading teams and initiatives across industries. Creative thought leader with deep expertise in generative AI, machine learning, and process automation. Author of two data science books and a frequent speaker at industry conferences, known for translating complex AI concepts into impactful business outcomes.

Experience

Gierd – Post Falls, ID

Principal AI & Data Scientist: March 2025 – Present 

  • Leveraged AI agents to build a data integration pipeline that automatically cleans, standardizes, and transforms marketplace feed data into a unified schema, drastically reducing manual integration time.

  • Developed an AI-powered listing generation app that automates the creation of marketplace-compliant product listings from product attribute spreadsheets.

  • Built a catalog enrichment tool that searches the web for missing specs and fills out structured records, enabling full listing automation even with sparse data.

  • Developed a self-service analytics app that allows nontechnical employees to query data in natural language, eliminating ad hoc bottlenecks and accelerating team-wide insights.

  • Defined Gierd’s data science and AI roadmap, aligning technical initiatives with company goals.

  • Actively building a high-performance data and AI team.

Fulcrum Analytics – New York, NY

Chief Data Scientist, EVP of Analytics & AI: November 2021 – March 2025 

  • Lead and mentor a dynamic team of data scientists in developing and executing data science, analytics, and generative AI projects to deliver tailored solutions for clients.

  • Drive innovation and strategic direction for client projects in the healthcare, financial services, insurance, marketing, sales, and customer service industries.

  • Prototype advanced generative AI solutions for information extraction, complex decision-making, and automated data analysis.

  • Spearhead the company's internal generative AI research initiatives, identifying and developing practical applications to enhance client operations and service quality.

  • Serve as the primary point of contact for clients, building strong relationships and ensuring project deliverables meet strategic business needs.

  • Develop and demonstrate technical expertise in generative AI, prompt engineering, Retrieval Augmented Generation (RAG), and agentic workflows through various impactful projects.

District Data Labs – Washington, DC

Founder & Chief Data Scientist: January 2014 – December 2021

  • Provided data science and analytics services to clients ranging from small businesses to Fortune 100 companies, generating over $1 million in revenue.

  • Helped clients solidify their vision for analytics and develop strategic roadmaps for data-driven operations and decision-making.

  • Partnered with executives, senior management, and cross-functional teams to develop KPIs that accurately reflected performance and identified the most impactful opportunities.

  • Performed in-depth analysis to provide visibility into performance, identify opportunities, improve decision-making, and influence strategy.

  • Developed standardized operational reporting, scorecards, and dashboards to inform senior leadership and cross-functional teams about various aspects of performance.

  • Designed experiments and developed machine learning models to improve customer experience, inform marketing strategies, and optimize key business processes.

  • Hired, managed, developed, and mentored diverse team of highly skilled analysts, data scientists, and data engineers.

Follett Higher Education Group – Westchester, IL

Senior Data Scientist: August 2011 – April 2018

  • Provided senior management with analytical expertise on the company’s highest-priority strategic initiatives.

  • Used predictive analytics and machine learning algorithms to forecast unit sales and inventory, improving forecast accuracy by 20%.

  • Developed optimization logic for transferring inventory from low-probability sales environments to higher-probability sales environments, saving the company over $3 million.

  • Compiled data, analyzed results, and developed reports that communicated the company’s performance in sales, inventory, market share, and other performance metrics to key stakeholders.

 

Manager, Merchandise Analysis & Control: June 2009 – August 2011

  • Led and managed a team of 6 analysts providing reporting, systems, and administrative support for the company’s $1.8 billion course materials business. 

  • Ensured data accuracy and integrity for over 1 million titles in course materials management systems. 

  • Automated analytical and back-office processes, improving efficiency by 25% and reducing labor costs by over $50,000 per year. 

 

Supervisor, Inventory Control: May 2008 – June 2009            

  • Developed and implemented systems that increased inventory accuracy by over 20% and streamlined department processes, resulting in labor savings of over 30 hours per week. 

  • Used in-depth systems and accounting knowledge to design processes that reduced inventory shrink by over $12 million and promoted greater confidence in financial statements. 

  • Served as a trusted point of contact for senior-level management in various departments, providing them with answers, insights, and guidance on inventory-related issues.
     

Education

DePaul University – Chicago, IL

  • Master of Business Administration: 2007 – 2010

  • Double Concentration – Strategy Execution & Valuation (SEV) and Entrepreneurship

Florida International University – Miami, FL

  • Master of Science in Finance: 2002 – 2003

  • Bachelor of Business Administration: 1998 – 2002

  • Double Major – Management Information Systems (MIS) and Marketing

Technical Skills

  • Data Science, Machine Learning, Natural Language Processing, Graph/Network Analysis.

  • Generative AI, Large Language Models, Prompt Engineering, Retrieval Augmented Generation, AI Agents.

  • Programming Languages: Python, R, SQL, Visual Basic for Applications (VBA).

  • Databases: SQL Server, Oracle, PostgreSQL, BigQuery, Amazon S3, Redshift, MySQL, SQLite.

  • Data Visualization: Plotly, Streamlit, Seaborn, Matplotlib, ggplot, Tableau.

Recent Projects

  • AI-powered data analysis system that produces comprehensive analyses, delivers insights based on user questions, and enhances clients' decision-making processes.

  • Generative AI-powered evaluation platform that optimizes sales rep performance reviews, provides actionable feedback, and improves training outcomes.

  • Customer service rep assistant chatbot that leverages Retrieval-Augmented Generation (RAG) and LLMs to enable timely access to information about complex financial products and improves customer interactions and service efficiency.

  • Information extraction solution for call transcripts that identifies key details from calls, structures the data for analysis, and provides clients with unprecedented visibility into their call center operations.

  • An agentic application in which AI agents form a virtual think tank, collaborate on potential solutions to challenging problems, and develop structured approaches for solving them.

Publications

  • Applied Text Analysis with Python – Published July 2018 by O’Reilly Media.

  • Practical Data Science Cookbook – Published September 2014 by Packt Publishing.


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